Privacy Policy

Effective Date: October 2024

At Virtual Ace, your privacy is important. This Privacy Policy explains how I collect, use, and protect your personal information when you interact with my business.

• Personal Information: When you contact Virtual Ace, I may collect personal information such as your name, email address, phone number, and business details.
• Payment Information: If you purchase services, I may collect billing details and payment methods. All payments are securely processed through bank transfer.
• Usage Data: I may collect data on how you interact with my website, including IP address, browser type, and pages visited to improve the website experience.

I use the information I collect to:

• Provide and manage the virtual assistant services.
• Respond to your inquiries and communicate with you.
• Process payments and manage billing.
• Improve website performance and customer experience.
• Send occasional promotional offers, with your consent.

Your personal information will never be sold or shared with third parties for marketing purposes. I may share information with trusted third-party service providers (e.g., payment processors, email marketing platforms) who assist me in operating my business and only when necessary.

I implement appropriate technical and organisational measures to protect your personal information. Payment transactions are encrypted and processed through secure payment gateways. While I strive to protect your information, no online transmission is 100% secure, so I cannot guarantee absolute security.

The Virtual Ace website may use cookies to improve functionality and user experience. You can control your cookie preferences through your browser settings.

You have the right to:

• Access the personal information I hold about you.
• Request that I update, correct, or delete your information.
• Opt out of receiving promotional emails at any time.

I may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.

If you have any questions about this Privacy Policy or your personal information, please contact me at:

Email: manni@virtual-ace.co.uk
Phone: 07792282939